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The Snap: Maybe it is just that I am seeing the articles more. Maybe there actually is an increase of articles that are essentially yelling “get off my lawn.” The ones that I have been seeing are bemoaning the ...
No - The world changed - Deal with it.

GET OFF MY LAWN!

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Maybe it is just that I am seeing the articles more. Maybe there actually is an increase of articles that are essentially yelling “get off my lawn.” The ones that I have been seeing are bemoaning the migration to ebooks. The Download: The most recent article I read was in the The New [&hellip
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The Snap: Earlier this year, Twitter released @MagicRecs, which it describes in the account's bio as "a Twitter experiment" geared toward delivering "instant, personalized recommendations for users and content via direct ...
The Great Unfollowing Machine

WHY @MAGICRECS IS GREAT

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Earlier this year, Twitter released @MagicRecs, which it describes in the account’s bio as “a Twitter experiment” geared toward delivering “instant, personalized recommendations for users and content via direct message.” Each day, @MagicRecs provides suggestions to Twitter users regarding other people (or ha
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The Snap: Hopefully, you followed along with Matt Healey's "Adventures in Tech Support" this week. If not, then you should check out part 1, part 2 and part 3 now. Matt had a difficult week with the technical support ...
George Costanza would be proud

LET’S GET NUTS!

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Hopefully, you followed along with Matt Healey’s “Adventures in Tech Support” this week. If not, then you should check out part 1, part 2 and part 3 now. Matt had a difficult week with the technical support team at Snapfish, and he documented his chat transcripts with them in all their glory. While I was [&hellip
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The Snap: TWIB used to be one of my favorite sports shows growing up. TWIB was This Week In Baseball. It came on Sunday mornings. So this entry is This Week In Tech Support. The Download: So let’s review this week ...
HATE HATE HATE

TWITS

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TWIB used to be one of my favorite sports shows growing up. TWIB was This Week In Baseball. It came on Sunday mornings. So this entry is This Week In Tech Support. The Download: So let’s review this week in tech support. On Monday I contacted Snapfish about a problem with them saving [&hellip
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The Snap: There ain't no party like Snapfish party because a Snapfish party don’t stop. If you read yesterday’s post, then you know that I am currently at war with Snapfish.  Well, the war continues. The ...
Part 2 of ?

ADVENTURES IN TECH SUPPORT

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There ain’t no party like Snapfish party because a Snapfish party don’t stop. If you read yesterday’s post, then you know that I am currently at war with Snapfish.  Well, the war continues. The Download: When last we left the story I had been promised a response within 24 hours. Well, 24 hours [&hellip
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The Snap: Over the summer I hiked a large segment of the Appalachian Trail. At one point I stopped in Ashville to see my sister and her kids. One of them gave me a picture of a rainbow that I could take with me to Maine ...
HATE

LOVE THAT TECH SUPPORT

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Over the summer I hiked a large segment of the Appalachian Trail. At one point I stopped in Ashville to see my sister and her kids. One of them gave me a picture of a rainbow that I could take with me to Maine so I would not forget her. The Download: Along [&hellip
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The Snap: Apparently there has been a lot of movement in the exchange rate for Bitcoin. I am not really sure why it has moved as far as it has, but it could be due to increasing acceptance of the currency to buy hard ...
Why is money worth anything?

BITCOIN IS INTERESTING

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Apparently there has been a lot of movement in the exchange rate for Bitcoin. I am not really sure why it has moved as far as it has, but it could be due to increasing acceptance of the currency to buy hard goods. After all, the number of Subways (the sandwich shop) that [&hellip
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For many digital marketers, social media -- or, more accurately, social marketing -- is now a mature component of an integrated digital marketing strategy. These leaders have not only been participating in social networks ...
Predictions

Marketing in 5: Shane Barnhill on the Future of Social Media

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digital marketers, social media — or, more accurately, social marketing — is now a mature component of an integrated digital marketing strategy. These leaders have not only been participating in social networks for years, but they have also been generating solid ROI for their employers and clients via social campaigns. And wh
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The Snap: So you've left that message and you're awaiting a response. And you wait, and wait, annnnnnd wait, but you don't get a reply. What does it mean? Well, the answer is that it depends on the channel of ...
They Probably Hate You

IN THE AGE OF MOBILE: WHAT IT MEANS WHEN YOU DON’T GET A REPLY

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So you’ve left that message and you’re awaiting a response. And you wait, and wait, annnnnnd wait, but you don’t get a reply. What does it mean? Well, the answer is that it depends on the channel of communication. Between text messaging, email, private messages on social networks and more, different channels have [&hell
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