COMMENT ON A TWEET #18: I’LL TAKE MSFT UC SOLUTION OVER THE CSCO SOLUTION

COMMENT ON A TWEET #18: I’LL TAKE MSFT UC SOLUTION OVER THE CSCO SOLUTION

Matt HealeyTuesday,19 February 2013

The Snap:

Tweet: “@FrankFellowsMS @kkieller: From #LyncConf13: 5 million users deployed on #Lync enterprise voice. #ucoms”

The Download:

In some cases I have been critical of MSFT. I wrote in this post that they might be missing a shift in office SW with the migration to the cloud. I have not been following the development of the office suite but I have heard that a subscription model is available with sky drive. When or if I start work on the second volume of TSD posts for another ebook I will likely investigate if I can use the could version of Word. Until that time I am sticking with Google docs because it is easy to use with an Android tablet. However, I do also believe in giving props when a company does something right. I think that of the two major companies interested in UC, MSFT and CSCO, MSFT is in a better position. From my perspective, UC from a corporate perspective is about the integration of voice and text (email/IM/SMS/etc.). Video is a nice to have but not really required at this time. It will be eventually, but I am not sure the work processes require pervasive video right now. MSFT clearly leads CSCO in text as CSCO does not have an email product. CSCO clearly leads in a full suite of video products as the TP/WebEx video experience is more complete than the Skype/Lync experience. So the battle is over the middle – voice. MSFT is approaching voice from text while CSCO has an established voice product and it trying to tie it to the video product. Since the integration with text is more critical than the integration with video, in terms of UC, MSFT is in a better position.

Hat Tips:

FrankFellowsMS, @kkieller, The Snap Download on Amazon, Image Credit: Flickr

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  1. […] last few posts about Microsoft have been quite positive. I have commented that their UC solution is in a better position than Cisco and that there are a lot of nice features to the Surface tablet. […]

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